Reviews

Brilliant store! Steve knows his products and is extremely knowledgeable. He is patient, listens to what you want, quickly understands what you are trying to achieve., and can recommend suitable trades to do your work. The products I bought are high quality and the finished result in my bathroom is first class. Everybody I came into contact with from WC1 from store to delivery was polite, professional, friendly and helpful.

– via Google

Great service! I only wanted 3 olives and didn’t have any cash on me, nice guy behind the counter let me have them for free. Will do definitely be using them again for any other plumbing supplies. Support local/ independent businesses.

– via Google

We bought from this lovely shop our beautiful radiators , stylish Italian tiles and the iconic Thomas Crapper collection for our bathroom.
Thanks again for helping us during the renovation of our first home, everything we bought from you look stunning in our place.
Also thank you for your amazing customer service .

– via Google

I have been buying my plumbing and heating supplies here for nearly a decade. Excellent service, knowledgeable and helpful staff. Highly recommended to Trade and DIY.

– via Google

Went to TCD to see if I could replace shower rollers that were broken as original supplier didn't stock. Wow so friendly and helpful, they went out of their way to help. A perfect universal part, explained how it worked and changed each wheel for me as the part came with 3 different wheel sizes. Many thanks.

– via Google

I have not had such fantastic, helpful service like this for what seems like months. In a time of need, I was given calm, courteous, and prompt attention - with a level of care that went way beyond what I expected. Thanks.

– via Google

Fantastic friendly service. They even took apart a basin tap for me to see if it could be repaired rather than buying a new one. Service of a level you rarely see these days. I will be returning for all my future plumbing needs. Excellent.

– via Google

Fantastic service, knowledge and products. I use these guys solely for my plumbing supplies. Nothing is to much trouble, they always endeavour to source the parts I need no matter how obscure. Their service is crucial to my business and they never disappoint. This independently run, local business is highly recommended!

– via Google

Having used WCI bathrooms twice for total refits I can say that Steve and all the staff are extremely knowledgeable and helpful. Customer service is excellent and the trade counters staff are equally helpful, offering all your plumbing needs with a smile.

– via Google

Only a small showroom but staff member showed me a catalogue (actual miniature tiles) of precisely the kind of tiles I was after. I investigated online as well - thinking that online companies would work out cheaper - but the cost of delivery when you are tiling a relatively small area add hugely to the cost. So I rang Hastings Tile Center for a quote. They worked out the cheapest! And free local delivery. The service and communication was absolutely excellent from start to finish, and they delivered at a time to suit me and carried the tiles in to the kitchen for me as well. I'm very pleased that I went with a local company. I will use them again when I eventually re-do my bathroom.

– via Google

An excellent selection of plumbing goods for trade and DIY... staff have good knowledge too!

Great plumbers merchant, very knowledgeable staff who go the extra mile to help you out. Loads of items in stock.

They had what I needed there at a fair price and with friendly helpful staff. Will be back.